Customer Service

If you’re like most people, you probably don’t think much about customer support until you need it. And when you do need it, you want it to be easy to find and quick to resolve your issue. That’s where PaybyPlateMA shines.

Their customer support team is available 24/7 to help you with any issues you may have. They’re also constantly improving their process so that they can resolve your issue as quickly and efficiently as possible.

ezpass customer service

You can reach out to their customer support team via their portal or telephone IVR system. But, if you want to visit the customer service center of PaybyPlate Ma in person, then you need to book your reservation first at the open centers.

It is also important to mention here that the official centers do not allow walk-in visits without an appointment. Furthermore,

So if you ever have a problem with your PaybyPlateMA account, don’t hesitate to reach out to their customer support team.

How do I book an appointment online for visiting PaybyPlate MA?

Here’s how you can book an appointment online for visiting PaybyPlate MA.

  • You can go to this link and you will be taken to the official portal where you’ve to select the available locations from the drop-down menu.
  • Once, you select any location, all of its contact details and timings will be viewed right below.
  • Then, Book an Appointment button and you will be taken to a new website where you can book your appointment. All you need is to put your first & last name and cell phone number in the respective boxes.
  • After submitting the above-mentioned details, you will have to choose the service from the available options. Then, you can select the timing from the available time slots and confirm your booking.

Online Customer Support

If you have questions regarding E-ZPass MA or Pay By Plate MA then you can reach out to the official customer support team by these details:

ezpass customer center
  • Telephone: (877) 627-7745
  • Email: [email protected]
  • You can also write or FAX your inquiry to the below-mentioned address.
  • Go here to chat with the customer care representative.

EZDriveMA Customer Service Center

27 Midstate Drive

Auburn, MA 01501-1800

Fax: (508) 786-5222

e-z pass customer support

No appointments are available, what should I do now

If there are no appointments available at the portal, then you need to wait and check back later during business hours.